🗑️

Delete Account

You can request the permanent deletion of your account and all associated personal data at any time.

What will be deleted

  • 👤 Your account profile (name, email, phone number)
  • 👶 Child enrollment and waitlist records
  • 📬 All messages and communications through the app
  • 📋 Enrollment applications and related documents
⚠️ Please note: Some records (such as financial transactions and regulatory enrollment records) may be retained for up to 7 years as required by applicable law, even after account deletion. These records will not be used for any other purpose.

How to request deletion

1

From the Green House Daycare app

  1. Open the app and sign in to your account.
  2. Tap Profile in the bottom navigation.
  3. Scroll to the bottom and tap Delete Account.
  4. Confirm the deletion when prompted.
2

By email request

Send a deletion request from the email address associated with your account to:

info@greenhousedaycare.com

Subject: Account Deletion Request

Please include your registered name and email address in the message.

What to expect

📩

Confirmation within 2 business days

We'll send an email confirming we received your deletion request.

🗓️

Data deleted within 30 days

Your account and personal data will be permanently removed within 30 days of your request.

Final confirmation email

We'll notify you once the deletion is complete.