Privacy Policy

1. Introduction

Green House Daycare ("we," "our," or "us") operates the Green House Daycare mobile application and website at greenhousedaycare.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read it carefully. By using our services you agree to the practices described here.

2. Information We Collect

We may collect the following categories of personal information:

• Account information: name, email address, phone number, and password when you register.
• Child information: child's name, date of birth, medical notes, and enrollment details you provide during the enrollment or waitlist process.
• Parent / guardian information: names, contact details, and relationship to the child.
• Communications: messages you send us through the app or contact form.
• Usage data: device type, operating system, IP address, pages viewed, and app interactions collected automatically.

3. Children's Privacy (COPPA)

Our services are designed for parents and guardians to manage their children's enrollment. We do not knowingly collect personal information directly from children under 13. All child-related data (name, date of birth, health information) is provided by a parent or legal guardian and is used solely to provide daycare and educational services. If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately at info@greenhousedaycare.com.

4. How We Use Your Information

• Process enrollment applications and waitlist requests.
• Communicate with parents/guardians about their child's care and activities.
• Send important safety and emergency notifications.
• Improve and personalize our services.
• Comply with legal and regulatory obligations.
• Respond to inquiries and provide customer support.

5. Sharing of Information

We do not sell your personal information. We may share it only in these circumstances:

• Service providers: Third-party vendors who help operate our platform (e.g., cloud hosting, email delivery) under strict confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Safety: When necessary to protect the safety of a child or any person.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g., financial records).

7. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), hashed passwords, and access controls. However, no system is 100% secure and we cannot guarantee absolute security. Please notify us immediately if you suspect unauthorized access to your account.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your account and associated data.
• Withdraw consent for data processing where consent is the legal basis.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please visit our Delete Account page or email info@greenhousedaycare.com.

9. Third-Party Services

Our app and website use third-party services including Google Analytics and Google reCAPTCHA. These services have their own privacy policies governing data use. We are not responsible for the privacy practices of third-party services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice in our app. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: